You can reach our Customer Care service via our contact form, available in our Help pages.
Our team replies to every incoming request, and we always do our best to get back to you as soon as possible.
Please follow this guide so we can help you as quickly and efficiently as possible:
- Click or tap “Contact us” link available in any of the Help page articles.
- Once you have located our contact form, when submitting your request, make sure you quote the email address you used to create your account.
- Select the topic your question is related to. That way we can more swiftly identify what your request is referring to.
- Please provide as many details as possible. We can then act immediately, as we will have all the information, we need to handle your request.
- Should you be experiencing a technical problem, please include any error messages you see, and detail the actions leading up to the error.
- Once you click Submit, you will receive an automated notification containing the reference number of your request.
Please be sure to check your spam, social, and junk filters as our response may be directed there by your email provider.