You can contact Zoosk Customer Support by submitting a request through our contact form.
If you're using the mobile app, select the paper and pencil icon in the upper-right corner of the Help Center to access the contact form.
Before submitting your request
To help us assist you as quickly as possible, please include:
- The email address associated with your Zoosk account.
- The topic that best matches your question or issue.
- A detailed description of the problem or request.
Reporting a technical issue
If you're experiencing a technical problem, please include:
- Any error messages you receive.
- The steps you took before the issue occurred.
- The device, app, or browser you're using (if applicable).
Providing these details can help us investigate and resolve the issue more quickly.
What happens next?
After submitting your request, you'll receive an automated email confirmation containing your support reference number.
If you don't see the confirmation email, please check your:
- Spam folder
- Junk folder
- Promotions folder
- Social folder
Some email providers may automatically filter support emails into these folders.