Troubleshooting
- How can I pause my account and what happens when I pause?
- How do I change my search settings?
- How to I search for a specific member or profile?
- What does it mean when I get a notification saying someone wants to meet me?
- What do the green and blue dots on someone’s profile mean?
- Can I temporarily hide my profile?
- How do I unblock someone?
- How do I change my location?
- How do I view and edit my profile?
- How do I change the age-range of people I see while searching?
- How do I change my email address?
- How can I get more messages and replies?
- How do I block a member or report abuse?
- How do I manage what text messages and notifications I receive from Zoosk?
- How do I deactivate my Zoosk account if I subscribed through Apple or iTunes?
- Why my picture was removed?
- I think my Zoosk account has been hacked. What do I do?
- How do I change my sexual preference or orientation if I’m gay or lesbian?
- How do I know who gave me a gift?
- I forgot my password. What should I do?
- What does recently online mean?
- How do I delete my views?
- How do I limit or change the distance of people I see while searching?
- How do I unsubscribe from Zoosk’s emails?
- What should I do if I don’t receive my PIN while setting up Zoosk text messages?
- How do I add or delete a photo?
- Is there an option to keep my profile private or public?
- How do I change my gender or sexual preference?