Subscriptions renew automatically by default to help ensure uninterrupted access to Zoosk+ features and communication with your matches.
When you purchase a subscription, the automatic renewal terms are disclosed during the purchase process and are also outlined in our Terms of Service.
Unless automatic renewal is turned off before the renewal date, your subscription will automatically renew for the applicable renewal term and the associated charge will be processed using your selected payment method.
How do I stop future renewals?
If you do not wish to continue your subscription, you can turn off automatic renewal at any time before your next billing date.
The cancellation steps vary depending on where you purchased your subscription:
- Directly through the Zoosk website
- Apple App Store
- Google Play Store
Please note, if you purchased through an app store the only way to cancel your renewal is directly through either Apple App Store or Google Play Store.
Need help?
If you have questions about your subscription or need assistance managing your renewal settings, please contact our Customer Support team.