If your subscription is set to automatically renew, you can cancel your subscription by turning off the automatic renewal. To turn off the automatic renewal, go to your Account Settings and select Subscription. Please note that if your subscription was purchased through a third party account, such as Apple's App Store or Google Play Store, the subscription must be canceled in accordance with that third party’s terms and conditions.
- Learn how to cancel your Zoosk subscription purchased in the iOS app
- Learn how to cancel your subscription purchased through Amazon
Canceling your subscription from your computer
- Open your web browser, go to zoosk.com, and log in to your Zoosk account
- Click on "Settings" in the menu on the left side
- Select the menu "Subscription" on the right side, this will take you to your subscription page
- Select "Cancel Subscription" on the bottom part of the page
- Click on "Unsubscribe" and select a cancellation reason
- Please remember to confirm your cancellation after selecting the reason; if the cancellation was successful, a confirmation screen appears with the end date of your subscription
Canceling your subscription from your smartphone
- Open your mobile browser, go to zoosk.com and log in to your Zoosk account
- Tap on the 3 lines in the top left corner
- Tap the gear icon close to your nickname
- Tap "Subscription"
- At the bottom of the screen tap "Cancel Subscription" and follow the instructions
If you would like to deactivate or remove your account from the Zoosk service after you cancel your subscription, please visit the How do I deactivate or remove my account from the Zoosk service? FAQ for instructions.