If you’d like to take a break from online dating, you can hide your profile by pausing your account. Pausing lets you temporarily hide your profile from Zoosk and still keep your profile, connections, and message history for when you come back. Learn how to pause your account.
If you are a subscriber and would like to deactivate your account, you need to cancel your subscription first. If you are not a subscriber and would like to deactivate your Zoosk account, please follow the directions below.
Deactivating your account from your computer
- Open your web browser, go to zoosk.com, and log in to your Zoosk account
- Click on "Settings" in the menu on the left side
- Click on "Account" and then select "Account Status"
- Click on "Deactivate Account"
- Select "Deactivate" on the bottom of the page
- Choose a reason for deactivation and confirm your choice by selecting "Continue Deactivation"
- Confirm your choice to deactivate your account by clicking "Deactivate Account"
Deactivating your account from the Zoosk Android App
- Open the Zoosk app on your Android phone
- Tap on the menu (3 lines) at the top left corner
- Tap the gear icon in the top right corner
- Tap "Account"
- Tap "Account Status"
- Tap "Deactivate"
- Choose a reason for deactivation
- Confirm your choice to deactivate your account by selecting "Continue"
If you deactivate your account, your profile will not be visible to other members, and you will lose your subscription benefits, if any, without a refund according to our Terms of Use Agreement and your list of connections. If you want to return to Zoosk in the future, you can reactivate your account by logging in to your account using your email address and password. (Also note, that you will not be entitled to any subscription or other benefits you had prior to deactivation.)