If you’d like to take a break from online dating, you can hide your profile by pausing your account. Pausing lets you temporarily hide your profile from Zoosk and still keep your profile, connections, and message history for when you come back. Learn how to pause your account.
If you are a subscriber and would like to deactivate your account, you need to cancel your subscription first. If you are not a subscriber and would like to deactivate your Zoosk account, please follow the directions below.
Deactivating your account from your computer
- Open your web browser, go to zoosk.com, and log in to your Zoosk account.
- Click on your Zoosk display name in the top right corner of your screen.
- Select Account Settings from the drop-down menu. This will take you to your account page.
- Next to Account Status select Edit.
- Select Deactivate. This will take you to a confirmation page.
- Confirm your choice by selecting Deactivate Zoosk Account.
Deactivating your account from your smartphone through the Zoosk Android App
- Open the Zoosk app on your Android phone
- Tap on the 3 lines menu at the top left corner
- Tap to the gear icon close to your nickname
- Tap Account
- Tap the pencil close to your Account Status
- Tap Deactivate and follow the directions
If you deactivate your account, your profile will not be visible to other members, and you will lose your subscription benefits, if any, without a refund according to our Terms of Use Agreement and your list of connections. If you want to return to Zoosk in the future, you can reactivate your account by logging in to your account using your email address and password. (Also note, that you will not be entitled to any subscription or other benefits you had prior to deactivation.)
For answers to additional questions or assistance, contact Zoosk Customer Support.